There could be several reasons why you’re having issues with booking pre-sale tickets on Gigantic Tickets. For example:
Make sure you’re using the link provided in your pre-sale email. Other links may not give you access to the pre-sale.
If your pre-sale requires a code, ensure it is entered exactly as shown, with no spaces before or after.
Confirm that the pre-sale has already started - access isn’t available before the official start time.
If you entered your code and the transaction failed, please wait for our website to confirm that the attempt was unsuccessful.
You can then continue trying to access the page; you should eventually be able to get back in and try again for tickets, subject to availability.