There are many situations where you can use Gigantic Tickets’ Refund Plan to get a refund on your tickets.
Examples include:
Unexpected public transport disruption (not known in advance) with no alternative available.
Illness or injury (confirmed by a doctor) that prevents you from attending.
Death of an immediate family member within 4 weeks of the event.
Breakdown, accident, fire or theft of a private vehicle en route.
Jury service notice received after booking.
Burglary or fire at your home within 48 hours of the event.
For Armed Forces personnel or emergency services staff: being posted abroad or having leave withdrawn after booking, or being rostered to work after booking.
Adverse weather with an official Red Warning or government/Policing travel warning.